This Privacy Policy describes how Capps Realty (“we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website www.capps-realty.com (the “Site”), interact with us, or use our services. By accessing or using the Site, you acknowledge you have read and understood this Privacy Policy and consent to our collection, use, disclosure, and retention of your information as described here.
- Who We Are
Capps Realty is a real-estate brokerage operating in Illinois. Our Site is intended for users in the United States, including residents of Illinois.
- Information We Collect
- Personal Information You Provide
We may collect personal information you voluntarily provide when you: submit a contact or inquiry form; sign up for property alerts; communicate with us; or otherwise request our services. This may include:
- Your name
- Email address
- Telephone number
- Property preferences and related real-estate information
- Other information you choose to provide
- Information Collected Automatically
When you visit the Site, we (or our service providers) may automatically collect certain information including:
- IP address, browser type and version, operating system, device information
- Pages you view on the Site, the time and date of your visit, time spent on pages
- Referring/exit pages, click-stream data
- Cookies and similar tracking technologies
- Cookies and Tracking
We use cookies and similar technologies to enhance user experience, analyze usage, and serve content. You may disable cookies via your browser settings; however, some aspects of the Site may not function properly if cookies are disabled.
- How We Use Your Information
We use your information for purposes such as:
- Responding to your inquiries and providing real-estate related services
- Sending you newsletters, alerts, listings or other marketing communications (where permitted by law and with your consent)
- Personalizing your experience on the Site
- Improving our Site, technology, services, and marketing efforts
- Complying with legal obligations
- Legal Basis & Illinois Specific Considerations
Because we operate in Illinois, we comply with the Illinois Personal Information Protection Act (815 ILCS 530/), which applies to entities that collect, handle, or maintain non-public personal information of Illinois residents. We also abide by applicable federal and state laws related to data breach notification and data security.
- Disclosure of Your Information
We may share your information in the following circumstances:
- With real-estate partners, agents, service providers, or vendors who assist us in providing services (e.g., listing distribution, CRM, analytics)
- With our service providers (e.g., web hosting, analytics, email service) under contractual obligations to protect the data
- If required by law or legal process, or to protect our rights, property or safety, or that of our users
- In connection with a merger, acquisition, sale of assets, or other corporate transaction, provided appropriate protections are in place
We do not sell your personal information to third parties for their independent use.
- Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by law. When no longer required, we will securely delete or anonymize your information.
- Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or destruction. Under Illinois law, a “data collector” must maintain reasonable security measures. However, no system is perfect and we cannot guarantee absolute security.
- Breach Notification
In the event of a security breach involving personal information of an Illinois resident that could reasonably result in identity theft or other harm, we will follow the breach-notification requirements under 815 ILCS 530/ and applicable law – including prompt notification to affected individuals.
- Your Rights – Illinois Residents
If you are a resident of Illinois, you have the following rights with respect to your personal information:
- The right to request access to or a copy of the personal information we hold about you.
- The right to request correction or deletion of your personal information, subject to applicable legal retention obligations.
- The right to opt out of receiving marketing communications.
- To the extent applicable, the right to restrict or object to certain uses of your personal information. If you wish to exercise any of these rights, please contact us as set forth in Section 11 below.
- Children’s Privacy
Our Site is not directed to children under 13 (or under the age required by applicable law). We do not knowingly collect personal information from children under the applicable minimum age. If you believe we have collected such information, please contact us so that we may delete it.
- Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Capps Realty
Email: [email protected]
Address: 13334 Frontage Rd, Mt. Vernon, IL 62864
Phone: 618-204-5260
- Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this policy. We encourage you to review this page periodically for any changes. Your continued use of the Site after any change constitutes your acceptance of the revised policy.